Patients Support program Turnaround Time Optimization

Share on twitter
Share on facebook
Share on linkedin
Share on whatsapp
Share on email

One of the world’s top Pharmaceutical company

Problem Statement

  • Program turnaround time and speed up the process with high quality error-free progress.
  • Monitoring Nurses Performance and Best practice for supporting patients and converting into Therapy.
  • Best staffing model for Patients Support.
  • Monitoring every stages of the HUB models.

Analytics Led Approach

  • In depth analysis implementation on entire HUB model to understand the performance and time taken to complete the multiple stages of the model. Correlate the Stages performance and turnaround time against the  Nurses performance.
  • Designed a Nurses Performance report to closely monitor Nurses tasks, progress and Designed details Brand performance dashboards to observe the turnaround days of stages. Analyzed Patients behavioral against the Turnaround time.
  • Staffing model created based on the Patients persistence.

Business Impact

  • Identified Stages that take extended time to complete and solution provided to optimize the same to reduce the overall turnaround time.
  • Standardized dashboards and Reports produced to monitor the Brand performance Solution provided based on trends – Best time to call or reach patients to convert them into successful therapy.
  • Standardized interactive reports produced on weekly basis to watch the Nurses performance against their Goals. Expected vs  Actuals.

Critical Success Factors

    XTechalpha: Launching a “next-in class“ platform of exponential technologies: AI, Blockchain, Cloud, Cybersecurity, IoT & emerging segments: GCCs, Startups and Academic Institutions & Edtech accentuated with an enviable line up of proven and seasoned thought leaders bringing together and ensemble, curated content, networking interventions and learning enhancement. A must visit primer for GIC heads, Technology leaders, Exponential technologies enthusiasts, Academic deans and Entrepreneurs.

    Watch the Launch video:

    XTechalpha: reimagine your THINKING