Technical Analyst

Technical Analyst



Job Description

Shell began operations in India more than 80 years ago. At Shell India, we invest in our people through our industry-leading development programmes, which see our employees, thrive and gain access to experts on a local and global level. To date, we have invested more than US$ 1 billion already in India’s energy sector alone, in socially and environmentally responsible ways. Shell is the only global major to have a fuel retail license in India.

Shell has established a new IT hub in Bangalore and plans to scale it up over a five-year period. The purpose of the IT Hub is to enable the Business by focusing on business outcomes, delivering fit for business technology solutions which enable business agility and profitable growth.

About The Role-

This role of an SAP Technical Analyst is for ERP (Technical) Capability Center that will focus on defining solutions for Shell business and customers that leverage SAP technology to manage business applications on ERP. It is an individual contributor role (i.e. no direct reports) who will be based out of SBO, Bangalore and will invest significant time working in partnership with Business Analysts, IT and business stakeholders and Process Leads to identify, define and develop solutions to meet business needs or resolve business problems. S/he will have deep knowledge of the IT infrastructure setup and will drive the integration of the new system/platform into Shell IT landscape. The Analyst should have knowledge of given Technical skills and programming languages to build application or technology solutions. Skills needed accountabilities and given in the sections below.

Job Description

  • A bachelor’s degree in computer science or IT (or equivalent) or business administration or applicable work experience.
  • Candidate must have 5-10 years of solid SAP Development experience.
  • Candidate should possess strong technical ability in SAP ABAP development in combined with analytical and problem-solving skills who will work on developing SAP solutions in close collaboration with our business analysts and business stakeholders and sr. peers in the team.
  • Proficient in ABAP programming, testing and debugging work related to the implementation, enhancement and support of various SAP functional areas.
  • Designs, develops, codes, specifications, and test programs for SAP modules and functions using ABAP programming language.
  • Provides technical support on matters related to the SAP ABAP programming of SAP modules and third-party interfaces.
  • Works with SAP business analysts to formalize specifications for custom development.
  • Identify feasible solutions within SAP framework and estimate effort needed to meet those technical requirements and gaps.
  • Review functional specifications to ensure completeness in preparation for development of custom objects.
  • Manages multiple assignments while concurrently fulfilling on-going application support and maintenance responsibilities.
  • Works with internal and external technical resources to implement continuous improvements.
  • Collaborates with other analysts to ensure system and procedural changes have minimum or no impact on other application areas and workstreams.
  • Documents system changes and results per systems development life cycle requirements and audit guidelines.
  • Creates specialized reports for SAP modules using ABAP programming language.
  • Advises other IT staff on internal development procedures and standards and ABAP development best practices.
  • Assist business analysts in the development and maintenance of training materials and reference guides
  • Support technical requirement gathering, develop prototypes/PoCs/recommend solutions with limited information from the business, delivery quality Technical specifications and documentation.
  • Run a quality assessment of peers’ code

IT Knowledge

  • A bachelor’s degree in computer science or IT (or equivalent) or business administration or applicable work experience.
  • Candidate must have 5-9 years of solid SAP Development experience.
  • 3+ full life cycle implementations (preferred).
  • 2+ years of experience developing SAP RFCs and working with BAPIs for external interfaces, developing Web Services within SAP and consuming external Web Services to SAP.
  • 4+ years of experience in building interfaces, enhancements, reports in SAP at least 1 year of working with SAP Workflow development.
  • Strong experience working with Enhancement framework, user exits, ALE, IDOC, OO/ALV, BAPI, Reports and BADI Implementations.
  • Experience in developing and modifying SAP forms including SAP Script, Smart Forms, Layout sets and Adobe forms.
  • Strong working knowledge of at least 2 of the following modules: MM, SD, WM, EWM, LE, CRM, PM, FI/CO, PP, PS, QM, SCM
  • Demonstrated experience as a developer with a high level of knowledge and experience across SAP developments in major SAP ERP implementation projects, including Process Integration and interfaces.
  • Demonstrated experience in converting functional specifications into a robust technical design using several SAP programming tools for example ABAP, ABAP reporting using OO/ALV, and print form development (Smart forms, SAP script and Adobe interactive forms).
  • Demonstrated development experience in SAP Material Management, PM and S&D.
  • Strong self-propelled leadership skills and results oriented.

Desired (Good To Have) IT Skills And Characteristics

  • Experience with SCRUM or other Agile/Lean development methodologies
  • Experience with HANA, UI5, FIORI, ODATA, NetWeaver
  • Experience with HCI
  • Excellent writing proficiency, visual design, and presentation skills and a willingness to work in team environments.
  • Understanding of standard business processes and data flow within a functional area.
  • Uses best practices and knowledge of internal and external business issues to improve products and services.
  • Must demonstrate the ability to think and work independently.


  • Experience of working in virtual teams
  • SAP Certification is a plus
  • Experience of working in Agile projects
  • Knowledge of at least one test case management tool like HP ALM/Work soft is preferred.
  • Awareness or understanding of digital technologies, e.g., IoT, Data Analytics, RPA.
  • Experience around business process modelling


Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

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