Administrative Assistant Analyst
Deloitte India (Offices of the US)
Work you’ll do
The Administrative Specialist provides standard and advanced administrative support in a service center environment, under the supervision of the Administrative Business Center supervisor. The Administrative Specialist provides support to Partners, Principals, Managing Directors (PPMDs), Senior Managers and Managers. Position requires excellent communication skills and knowledge of clients’ function and industry In addition to providing direct administrative support, the Administrative Specialist may also coordinate work of others through monitoring an assignment queue, distributing work and/or performing quality checks.
The Administrative Specialist is responsible and dependent for effective teamwork and communication. This specialist is responsible for fostering a positive, collaborative work environment and effectively leveraging resources without compromising quality. This position requires advanced Microsoft Office skills as well as advanced skills in other Deloitte applications (i.e., Payables, Time & Expense, Swift, SAP).
Produce quality work in a fast-paced environment, meeting deadlines as well as client expectations for quality and accuracy. Effectively re-negotiate deadlines when necessary
Work independently and accurately assess requirements for each project; be able to communicate effectively with customers when there are questions or issues to be addressed.
Document project activities clearly and concisely to provide comprehensive project history in workflow management system.
Maintain a thorough knowledge of Deloitte brand standards in order to offer accurate guidance to customers
Provide direction and offer instruction as appropriate. Work with other ABC professionals to ensure adherence to brand standards.
Compose and edit memos, letters, emails and other correspondence; format and edit documents such and other client deliverables according to Deloitte brand standards
Build relationships, using various mediums, with customers in all functions at all levels, and assure effective delivery of services
Conduct research as requested using Internet and intranet resources
Coordinate work with other national and local teams virtually and in person
Provide time and expense support (DTE)
Process request for payment (RFP) and related activities using Payables Tool and interacting with Finance team as required
Provide advanced support using Swift, including invoicing, reports, opening/closing/reinstating projects and performing research
Create and serve as administrator for SharePoint sites
2-3 years of administrative experience in a large corporate environment. Advance knowledge in MS Office
Bachelor’s Degree in any subject with 2-3 years of relevant administrative experience. The key skills required
Advanced Microsoft Word and Excel; Basic Microsoft PowerPoint
Advanced skills in MS Word, Excel, and Basic skills in PowerPoint for formatting presentations. Can effectively use other commonly used software, such as Outlook, in completion of work.
Clear, concise verbal and written communication. Must be able to effectively communicate with stakeholders at all levels of the Firm.
The ideal candidate must possess a flexible work style and be able to work beyond the normal schedule during peak periods in order to meet deadlines.
Should be able to work effectively, with minimal day-to-day supervision, and within a team environment to significantly contribute to the success of the team.
Must possess a client-service mindset and a desire to take on tough and challenging projects. Will proactively investigate and mitigate risks, coordinating with team members and others to resolve issues and escalate issues as necessary
Team player with a positive attitude. Must possess excellent English verbal and written communication skills. Able to communicate professionally during stressful situations, maintaining composure and resolving problems effectively and positively.
Attention to detail, accuracy, organization, and great follow-up skills essential.
Able to follow directions, manage multiple tasks in a high-volume environment, and respond to urgent requests in a positive manner.
Must be able to multitask in a high-volume environment. Attention to detail, accuracy, organization, and great follow-up skills essential.
Assist with prioritizing incoming jobs in order to meet deadlines and providing a quality review to ensure service standards are met.
Excellent interpersonal skills required, with the ability to build credibility and collaborate with firm personnel at all levels
Superior customer service experience essential, with strong negotiation skills and the ability to manage priorities against tight deadlines
Ability to work in a virtual teaming environment
Work Location : Hyderabad
Work Timing : 5:30 am – 2:30 pm; 2 p.m. – 11 p.m.; 6 pm – 3 am; 9 pm – 6 am (Rotational shifts)
How You’ll Grow
At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India.
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
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“Deloitte” is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk management and tax services to selected clients. These firms are members of Deloitte Touche Tohmatsu Limited DTTL, a UK private company limited by guarantee. Each member firm provides services in a particular geographic area and is subject to the laws and professional regulations of the particular country or countries in which it operates. DTTL does not itself provide services to clients. DTTL and each DTTL member firm are separate and distinct legal entities, which cannot obligate each other. DTTL and each DTTL member firm are liable only for their own acts or omissions and not those of each other. Each DTTL member firm is structured differently in accordance with national laws, regulations, customary practice, and other factors, and may secure the provision of professional services in its territory through subsidiaries, affiliates and/or other entities.
In the United States, Deloitte LLP is the member firm of DTTL. Like DTTL, Deloitte LLP does not provide services to clients. Instead, services are primarily provided by the subsidiaries of Deloitte LLP, including:
Deloitte & Touche LLP
Deloitte Consulting LLP
Deloitte Financial Advisory Services LLP
Deloitte Tax LLP
Requisition code: E21HUANAAS-WE-ABC8
To apply for this job please visit jobs2.deloitte.com.