Business Analyst

Business Analyst

by

HCL Technologies

Functional Skills​ Required:

  • Should have experience in leading / managing e-commerce solutions
  • Working knowledge or familiarity with e-commerce, marketplaces and OMS tools
  • Working knowledge of integration of e-commerce solutions to external applications such as CMS, PIM, DAM, CRM, ERP, Tax, Shipping, Payments and similar 3rd party applications
  • Working knowledge or familiarity with Web Analytics
  • Working knowledge or familiarity with CRM tools
  • Working experience in SDLC / Iterative / Agile / Scrum development
  • Understanding of future / emerging technologies

Technical Skills​

  • Proficient in MS Word, MS Excel, MS PowerPoint, SharePoint, Visio, JIRA, Azure DevOps, or other requirements management tools​
  • Knowledge of application and system integration methods and computing environments ​
  • Dependent on Role, a functional knowledge of:​
  • Systems/capabilities like SAP/Oracle​
  • Engineering systems such as Windchill/Catia​
  • CRM/Digital Systems like Salesforce or CMS, PIM capabilities supporting websites
  • Basic understanding of application portfolio, IT strategy, and business priorities

Behavioral Skills​

  • Leadership — Effectively leads teams & people
  • Ability to influence​
  • Ability to execute​
  • Ability to prioritize and make trade-off decisions​
  • Adaptability / ability to manage change​
  • Creative thinking​
  • Entrepreneurship​
  • Interpersonal skills​
  • Problem solving / analytical thinking​
  • Influencing skills​
  • Detail oriented
  • Teamwork and collaboration

 

Essential Duties and Responsibilities Key Activities:

  • Designs, implements and supports existing and new eCommerce solutions – B2B and B2C/D2C
  • Conducts business process analyses, needs assessments, gap analysis and preliminary cost/benefits analyses to align IT solutions with business eComm initiatives
  • Works closely with business users to define and analyze problems and figure out the most suitable technical, application or configuration for eComm solutions
  • Works with business users to create project specifications, defines UAT scenarios, verifies if system meets business requirements, and reviews test plans
  • Works with Architects and Developers to translate business requirements into functional / technical specs, obtains estimates and shapes demand signals
  • Defines eComm project requirements by identifying project milestones, phases, and elements; forming project teams; establishing project budgets
  • Validates business and technical requirements are met during the project delivery process
  • Oversees user acceptance testing (UAT) activities to ensure business and system requirements are met
  • Defines project requirements by identifying project milestones, phases, and elements; forming project teams; establishing project budgets
  • Works with Architects and Developers to translate business requirements into functional / technical specs
  • Validates business and technical requirements are met during the project delivery process
  • Oversees user acceptance testing (UAT) activities to ensure business and system requirements are met
  • Leads both innovation and strategy development with subject matter expertise, when appropriate; Seen as the go-to for subject matter expertise by leading day to day activities
  • Provides guidance to team members and collaborates with business and IT stakeholders, and vendors Provide guidance to team members
  • Assist with ongoing eComm data management, system refresh, product copy, product export/import and new product setup
  • Creates, reviews and delivers end-user documentation (user guide, process flow charts, training materials) and training for accuracy
  • Builds relationships and provide technology guidance to assigned Business Unit or Function
  • Leads small to medium scale IT Transformation initiatives

To apply for this job please visit www.linkedin.com.

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