Analyst – GLAS- Hyderabad
Deloitte India (Offices of the US)
Global Learning Administration Services (GLAS) is a fee-based service that supports member firm’s learning platform administration needs so resources can be allocated more effectively. Services are focused on processing data administration tasks related to the Deloitte Learning Platform and other administration task related to learning.
At Deloitte, you’ll gain exposure to a variety of industries and business models, helping your career growth and professional development.
Work you’ll do
Provide day-to-day support on Deloitte Learning Platform administration, specializing as an admin role in the SABA cloud (LMS), should work as part of an extended team for internal clients.
Provide expertise services on Catalog management, session & roster management along with advance administration and reporting to the clients
Efficiently answer queries in the areas of content, learning organization and contacts, where to find learning information?
Supports learning initiatives and solutions, conducts ad-hoc research, meets timelines and ensures quality on deliverables.
Redirect inquiries about systems and functionality to appropriate resources within a tracking system.
Participate in Testing of new features in LMS as and when required
Requires awareness and understanding of knowledge related to one or more of the following areas:
learning systems, data analysis and reporting,
E-learning and classroom creations and support,
Apply basic knowledge of systems and procedures to perform requirements of positions. Implement and help to develop processes and standards. Assignments are routine but require analytical thinking skills.
Judgment is required in developing and applying procedures. Work may involve some project responsibilities which involve gathering, collating, tracking and summarizing data, independently or as part of a team. Interactions with others involve regularly exchanging information through discussion, elaboration, and cooperation with others.
Nature of work requires some supervision. Exercises some latitude and independent judgment within established procedures and timeframes
Maintain network of contacts and collaborate with internal and external teams
At Deloitte, Our team culture is collaborative and encourages team members to take initiatives and seek on-the-job learning opportunities. Our GLAS professionals are committed to provide Quality of Service and ensure satisfaction of the clients by resolving their requests promptly.
Fresher/ Up to one year of corporate experience
- Must have good verbal and written communication skills
- Should have knowledge of email etiquette
- Should have basic knowledge of excel and should be able to read data and use the excel features like sorting, removing duplicates, filtering
- Should have experience of handling cases/tickets
- Should have ability to team with others
- Should have ability to interact well with internal clients and understand their requirements
- Should be able to prioritize time and tasks
- Should have basic knowledge of creating MS PowerPoint presentations
How you’ll grow
At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.
\“Deloitte\” is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk management and tax services to selected clients. These firms are members of Deloitte Touche Tohmatsu Limited DTTL, a UK private company limited by guarantee. Each member firm provides services in a particular geographic area and is subject to the laws and professional regulations of the particular country or countries in which it operates. DTTL does not itself provide services to clients. DTTL and each DTTL member firm are separate and distinct legal entities, which cannot obligate each other. DTTL and each DTTL member firm are liable only for their own acts or omissions and not those of each other. Each DTTL member firm is structured differently in accordance with national laws, regulations, customary practice, and other factors, and may secure the provision of professional services in its territory through subsidiaries, affiliates and/or other entities.
In the United States, Deloitte LLP is the member firm of DTTL. Like DTTL, Deloitte LLP does not provide services to clients. Instead, services are primarily provided by the subsidiaries of Deloitte LLP, including:
- Deloitte & Touche LLP
- Deloitte Consulting LLP
- Deloitte Financial Advisory Services LLP
- Deloitte Tax LLP
Requisition code: E21HUANAAA-GLAS
To apply for this job please visit jobs2.deloitte.com.