Infrastructure and Device Management

Share on twitter
Share on facebook
Share on linkedin
Share on whatsapp
Share on email

Leading infrastructure major

Problem Statement

  • Leading infrastructure major was having trouble managing its IT operations. With multiple servers, delayed services because of unplanned downtime and failed transitions from delayed infrastructure support – they were loosing out because of customer dis-satisfaction
  • Using multiple infrastructure log files, and details from over 500+ different nodes, a pattern was established in the data to identify predictive downtime and RCA for unplanned fails

Analytics Led Approach

  • Different approach for this engagement:
    • Multiple-correlated data sources
    • Consolidation and correlation was a key
    • Near-real time data was a challenge and
    • False-Positive and True-Negatives were to be tracked
  • multiple models or scenarios, to counter different events, was worked to build a near-real time trigger environment variable

Critical Success Factors

  • Usage of multiple data sources: Correlation of server, node, switch data to come with a collective understanding of the system
  • Two levels of output: Descriptive and Predictive set of outputs and notifications
  • Test on limited systems, scale up implementation on full environment in a phased approach

    XTechalpha: Launching a “next-in class“ platform of exponential technologies: AI, Blockchain, Cloud, Cybersecurity, IoT & emerging segments: GCCs, Startups and Academic Institutions & Edtech accentuated with an enviable line up of proven and seasoned thought leaders bringing together and ensemble, curated content, networking interventions and learning enhancement. A must visit primer for GIC heads, Technology leaders, Exponential technologies enthusiasts, Academic deans and Entrepreneurs.

    Watch the Launch video:

    XTechalpha: reimagine your THINKING